In order to streamline support requests and better serve you, we utilize an online support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online and even from your registered Email. For your reference we provide complete archives and history of all your support requests.
** Special Note : A valid email address is required.
You may also utilize our online FAQ database for fast troubleshooting solutions at anytime you want.
- I FORGOT MY PASSWORD AND I CANNOT USE THE TABLET.
- MY TABLET RUNS WELL AND SUDDENLY STOPS WORK?
- WHY MY TABLET’S INTERNAL MEMORY DOESN’T SHOW THE MEMORY AS IT STATES IN THE SPECIFICATIONS?
- SINCE ADOBE STOPS SUPPORT FLASH VIDEO ON GOOGEL'S LATEST CHROME BROWSER ON TABLET, HOW CAN I WATCH THE FLASH VIDEO IN SOME WEBSITES?
- WHY I AM ABLE TO CONNECT TO INTERNET, BUT UNABLE TO ACCESS GOOGLE PLAY STORE/GOOGLE TALK/GMAIL?
- WHY I CANNOT OPEN GOOGLE MAP EVEN I CONNECT TO WI-FI?
- HOW DO I RESTORE MY TABLET TO FACTORY DEFAULTS?
- WHAT KIND OF VIDEO/ AUDIO FORMATS DOES THIS TABLET SUPPORT?
- CAN I PLAY FLASH VIDEOS AND PLAY FLASH GAMES?
- CAN I WATCH YOUTUBE™ ON MY TABLET?
- HOW CAN I REMOVE THE INSTALLED APPS?
- CAN I INSTALL NON-ANDROID MARKET™ APPLICATIONS?